Does WordPress or the Web confuse you?
We can help!
Theme/Plugin Installation, Setup, or General Help
Don’t stress over complex settings and confusing options. Some plugins are complex and can require a lot of setup and understanding of advanced web technologies like API’s. We’ll set things up for you according to your needs and direction.
Make the button blue!
You want to change that font or make that one button another color. We understand how to make those changes and are happy to just do it for you.
Personal One-On-One Training
You need a patient expert to help you learn and move forward. There is a learning curve with most things online. WordPress is relatively easy to use, but there is much to learn. In addition to One-on-one training, we give our clients access to 80+ Video Tutorials so you’ll have personal help plus 24/7 access to systematic video training when you need it.
How does your Quick Help service work?
Ala Carte- pay for what you need
Just pay us a small fee of $60 and we’ll take care of a small change for you.
- A small change is something we can do in a half an hour or less. We’ll let you know in advance if your change is going to take more time and thus incur a larger fee. Here are some sample changes:
- Update WordPress, Plugins and Themes
- Install a plugin or solve a problem with a plugin
- Setup an email account
- Reset your password
- Change the Menu
- Change a color on the site
- Remove something from the site
- Create a Basic Facebook Page
- One-on-one training works best in one hour blocks or a $120 fee.
As a DIY website creator, I appreciated having Arlen guide me through some sticky situations that I didn’t know how to handle. His knowledge is extensive and his patience knows no bounds. I learned tons and he shortened my learning curve so I could get to the important work of running my business. Being able to video chat was super convenient too…wish everything was this easy!
-Rupali Embry blissfulyogini.com
Buy in Bulk- 10 tokens for 10 changes:
Want to tinker and make many changes? Just like Costco, you can buy from us in bulk. Purchase 10 “Tokens” for $400 and use a token for each change or request you send us. That’s a substantial savings over the ala carte price. Some tasks that would require multiple tokens:
- Any small change listed above. (Just 1 token)
- Update your website (WordPress, Themes, and Plugins) if it hasn’t been updated in over a year. We can tell by the WordPress version how long it’s been since an update. (Generally 2-4 tokens)
- Setup Mailchimp or a similar Email marketing service (Generally 5 tokens)
- Move a website to a new hosting company (Free to move to our host or 2-4 tokens)
- Troubleshoot a hosting problem* (Most problems are quick, but some issues take a longer time to isolate and debug)
Get Training- 2 Tokens per hour of training
You can also use your support tokens for training. If you’re located on Oahu, we’ll come to you and train you and your staff. Travel time may require a token if there’s an excessive amount of travel time required. (You can also fly us out to a neighbor island or another destination and we’d be happy to train there as well.) Typical training sessions include:
- Getting started updating your own website (2-4 tokens)
- Using custom elements or a page builder (2-4 tokens)
- WooCommerce training (2-4 tokens)
- Other web related training: Mailchimp, Google Analytics, Basic SEO principles, etc. (2-4 tokens)
- Google Apps Training (Google Docs, Sheets, Presentations, Drive, Keep, Hangouts, etc.) I am Level 1 Google Apps for Education certified. (2-8 tokens)